![]() I know the mouse can also connect via blue tooth (I tried it with my laptop in addition to using the receiver, and they both function exactly the same). I really don't know what else I can do to diagnose the problem. This PC is also Windows 10, same version. #Logitech unifying software msi driver#The driver software would not detect the wireless receivers/devices. The only thing that I found interesting was when I tried using the devices in their driver software on my old custom built PC (2013). #Logitech unifying software msi drivers#Updating all my hardware drivers (especially my motherboard) Plugging in the wireless USB receivers on a USB hub Plugging in the wireless USB receivers on each of the different ports on my PC (USB 3.0, 3.1, and 3.2) Tried reinstalling the system drivers in my Device Manager Laptop has the exact same version of Windows 10 as 2020 PC Trying both wireless devices with my Windows laptop and Mac laptop (no problems here, so I know it's not an issue with the wireless hardware) Updating to the latest version of Windows 10 Reinstalling the drivers with a previous version Here is a list of things I've tried to diagnose this problem: I have no problems with my wired Corsair keyboard when I try to access it via the iCUE software, my wired RedDragon gaming mouse, or any of my hard component drivers (GPU, RAM, Heatsink) to toggle the RGB. I don't know if this is an issue that's exclusive to wireless devices, but so far, my two wireless devices are having this problem. The devices themselves work fine without the drivers, but I'd like to be able to customize my hardware using the provided driver software. I go into the Logitech Options driver software, and the software will say no unifying receiver is detected. I have the wireless unifying receiver plugged into my PC. This is the same exact problem with my wireless Logitech MX Master 3 mouse. However, when I try to find it in the product driver software (SteelSeries Engine) so that I can toggle with the settings, nothing is detected. I am able to toggle between the headphones in the sound settings. It shows up in my device manager exactly as expected. There is a transmitter base station that connects wirelessly to the headset. ![]() For example, I have a SteelSeries Arctic Pro Wireless gaming headset. Everything works great! The only problem is that the PC has issues detecting certain USB devices in the driver software. ![]() I have a very interesting problem that I can't find information about anywhere on the internet. ![]()
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